Support
Help Center
Need help with orders, shipping, or payment? Find quick answers here.
1. Help Center
Need help with orders, shipping, or beauty products? Find quick answers here.
2. How To Track My Order
Log in to your account and open the Order History menu to view the latest status of your order.
You can track:
- Order confirmation status
- Payment verification
- Shipping process
- Delivery status
- Order completion
If you experience any issues tracking your order, please contact our Customer Service team.
3. Payment Information
Inner Beauty supports various secure payment methods for your convenience, including:
- Bank Transfer
- Virtual Account
- E-Wallet
- QRIS
- Credit/Debit Card (if available)
- Online Payment Gateway
All transactions are processed through trusted payment providers to ensure your payment information remains secure.
4. Return & Refund Policy
Return requests may be submitted within a maximum of 7 days after the product is received, provided that:
- The product has not been used.
- The product remains in its original condition.
- Packaging, seals, and accessories are complete.
- Proof of purchase is available.
Products that have been opened, used, or damaged due to customer misuse are not eligible for return.
For complete details, please visit our Return & Refund Policy page.
5. Need Product Consultation
Not sure which beauty products are right for you?
Contact us for recommendations tailored to your needs.
Email:
support@innerbeauty.id
Website:
https://innerbeauty.id
Operating Hours:
Monday โ Friday
09.00 โ 17.00 WIB
Our team is happy to help with product information, orders, shipping, and other questions.